THANK YOU FOR SHOPPING WITH US!
We trust that your purchase meets or exceeds your expectations! Each OdD.1 product is quality checked prior to dispatch.
In the unlikely event you are not satisfied with your product, we request you to read the below key points for a smooth return / exchange process.
- We have a 5-day return policy. Any claim on return / exchange / damage post the mentioned stipulated time window would not be taken into consideration. We would have assumed that you have received the product in pristine condition and have accepted it.
- We only accept returns in the case of fabric damage or print damage. We would request you to share images (email@example.com) of the defects prior to sending it back.
- We will be more than happy to exchange the product(s) for a fresh piece of the same or different style, however we will not issue a refund for any order.
- A credit would be given in the form of a gift card in case you have returned a product but not exchanged it for another item. (please refer to our gift card policy for the validity).
- Sizing issue returns / exchanges would not be taken into consideration, kindly refer to the size chart to confirm your correct size prior to order placement.
- Return of a product(s) we the brand (OdD.1) will not accept a pay on delivery / cash on delivery / receiver pays return shipment without our prior approval.
- Products should be in the same condition as delivered, they shouldn’t have been worn, washed, soiled, smell of any perfume / cologne or dirty. All original tags should be intact when returning the product.
- Items on sale, special promotions or products / orders otherwise discounted will not be eligible for returns or exchanges.
- In the case of order cancellation, kindly contact us within 24hrs of order placement, no order will be cancelled post 24hrs.